How can we help?
Write to us anytime — a real person reads every message.
Email supportsupport@petcal.caFrequently asked questions
Does PetCal sync across my devices?
Yes. Sign in with the same account on each phone or tablet and your pets, calendar, health logs, medications and expenses stay in sync. Photos are the exception: they stay on the device where you added them.
Where are my photos stored?
Only on your device. PetCal never uploads your photos to our servers. If you change phones, move your photos along with the rest of your phone’s data.
How do I cancel Premium?
Subscriptions are managed by Google Play or the App Store, not by PetCal. On Android: Google Play → profile → Payments & subscriptions → Subscriptions. On iOS: Settings → your name → Subscriptions. More about subscriptions.
How do I delete my account?
In the app, go to Settings → Delete account. You can also email us from your account’s email address. Full instructions.